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Need Help?
Find answers to your questions by browsing the topics below. Or feel free to contact our friendly customer service.
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Customer Service
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Top FAQ's
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Why Curious Child?
We chose the name “Curious Child” as we see in the characteristics of childhood, in the creativity, the imagination, the excitement and perhaps more than anything the curiosity, an inspiration for our lives as adults. In order to express these characteristics our artists create pictures and sculptures expressing the experience of the “magic of childhood”; the experience of play, creativity, exploration and more...
This is the first time in the world that a comprehensive perception has been put together which places the child and his/her characteristics in the center of the work of art. Thus we are creating a new niche in art. In this way we can inspire millions of adults to re-experience their childhood, through our products.
Please read About Us and Our Philosophy in order to learn more about us.
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How can I contact you?
On the Contact page you will be able to contact us by email, telephone, fax or post. In order to receive a fast and to the point response we recommend using our Contact form or Email to Service@CuriousChild.com.
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Can I return the product and get a refund?
We are certain that you will be satisfied with our original products however if you wish to return them we will refund you the cost not including delivery fees.
Please ensure that you return the product within 30 days of receipt in its original packaging and we will refund the payment for the product that you purchased with no questions asked.
Please read additional information regarding our refund policy here.
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The product was damaged during shipping, what should I do?
The products that you order will reach you packaged meticulously and protected from breaks and damages.
We only use the best quality boxes and packaging materials.
If however the product was damaged during shipment please return it to us within 30 days to our address in its original packaging and we will replace it for you at no extra cost. If the product is a statue, of any type, please notify us first by email within 7 days of receipt regarding the damage as a result of shipment and send it to us within 14 days in its original packaging.
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How can I get free shipping?
Easy: Just place an order of $150 or more with CuriousChild.com and your delivery will be FREE.
Orders are shipped via USPS to the US and via EMS to the European Union and East Asia. If you have any further.
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How can I help you?
There are many ways to help us spread The magic of childhood throughout the world.
In order to choose the best option for you please go to Help Us! page.
Thank you for choosing to help us! ;)
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